GLC challenge proposed care package cull for severely disabled Glaswegians

GLC has written to Glasgow City Council's (GCC) Director of Social Care challenging the legality of plans to cut funding by up to 40% for care packages for adults with profound learning disabilities, often requiring 24/7 'one to one' care services in the City. 

The proposals follow GCC's adoption of a 'Self Directed Support' (SDS) funding system whereby clients can take charge of their own funding to ensure a more personalised, choice-based service.  However, Govan Law Centre is concerned that the new SDS system is being used to mask an irrational funding cull for some of the most vulnerable adults and children in Glasgow.

The new system is being introduced in phases; the current first phase affecting 1,800 adults with learning disabilities in the City, with future groups including children with learning disabilities and those with mental health disabilities.

GLC's Principal Solicitor, Mike Dailly said: "Govan Law Centre has identified a number of apparent major legal flaws in the new SDS system and its imposition to vulnerable persons via a 'review' of their care needs. We believe the Council needs to urgently rethink its entire process here, and in the interim continue existing funding packages. Otherwise, we believe the Council will be vulnerable to challenges by way of judicial review."

"There is also a fundamental human rights issue at stake with this care package cull: a 40% cut to care services to severely disabled persons who may be unable to communicate or undertake basic tasks, translates into placing human beings at high risk of self-harm, pain, suffering, and ultimately death, due to the fact, for example, no-one will be watching them during the night if they start choking or self-harming. Why would any Scottish public body want to do this?".

Christie Commission Report: GLC says hundreds of millions of pounds could be saved by earlier, co-ordinated, intervention in homeless prevention

Govan Law Centre (GLC) has welcomed the Christie Commission’s emphasis on the need to prioritise preventative spending to tackle the root causes of social problems, and believes that if its innovative earlier prevention of homelessness systems were rolled out across Scotland, hundreds of millions of pounds of public money could be saved each year.

GLC’s prevention of homelessness senior coordinator, Alistair Sharp said: “At the moment our innovative earlier prevention of homelessness systems have a 84% success rate, resulting in a potential saving of £48m per annum if rolled out across the City of Glasgow – or potentially several hundreds of millions of pounds per annum if replicated across Scotland”.*

“We are further developing and progressing prevention and partnership through a new innovative process of early intervention with our partners. This will allow us to provide services at a much earlier stage to protect people in their tenancy’s and owner occupancy by providing legal advice and representation, money and benefits service and access to other targeted support from the voluntary sector and social work services teams.”

GLC's Principal Solicitor, Mike Dailly said: "Govan Law Centre would like to see an amendment to the Homelessness etc., (Scotland) Act 2003 to require all local authorities in Scotland to provide a co-ordinated earlier intervention prevention of homelessness system. We have seen the impact and success that such an approach can have in the Southside of Glasgow, and there is no reason that such an approach could not be delivered across Scotland".

The Christie Commission reports that as much as 40% of all spending on public services is spent on social problems which could have been prevented in the first place and by ‘prioritising a preventative approach’ and developing ‘a radical, new collaborative culture’ with the public and voluntary and private sectors working in partnership could cut demand and ‘big bills’ in health, social care and justice.

Govan Law Centre’s Prevention of Homelessness Partnership is made up of Govan Law Centre, Money Matters Money Advice Centre and Glasgow South West Social Work Services and in 2010 won the Scottish Social Services Accolade for Partnership Working in Adult Social Care. The Prevention of Homelessness Partnership project has prevented over 2,000 people and their families from homelessness since it began in 2005. Successful in both creating a collaborative culture through its multi disciplinary/agency partnership approach and by making prevention paramount for homelessness prevention in Glasgow South West.

We have already proven the impact of cost reduction to the public purse as reported in an independent evaluation of the Prevention of Homelessness Partnership project (2009). By preventing over 2,000 people and their families from eviction, repossession and homelessness the cost savings to the public purse can be calculated in terms of: the estimated economic costs of eviction and of a typical homelessness case being £23,074, (it can be as high as £83,000 for the most complex case); the cost of each case to local authorities and the housing provider is £15,000. (SCSH briefing Tenancy Failure and How Much it Costs & Crisis: How Many How Much). This shows that massive cost savings are achievable.

* Our estimate is based on our previous 84% success rate in preventing homelessness in relation to Glasgow City Council section 11 notification data (providing the number of cases taken to court for eviction and repossession in Glasgow – in 2010/11 (12 month period) there were 2,485 section 11 notices in Glasgow alone); utilising an average figure for the cost to the taxpayer for providing a range of housing, social work support and health service costs per household in the sum of £23,074 (COSLA Prevention of Homelessness Guidance, 2009).

GLC welcomes FSA intervention to prevent 'double charging' to Scottish homeowners threatened with repossession

Govan Law Centre (GLC) has welcomed the intervention of the Financial Services Authority (FSA) to prevent lenders 'double charging' Scottish homeowners where court proceedings are re-raised following the Supreme Court ruling in RBS plc v. Wilson and others.

It is estimated that as many as 5,000 cases were requried to be dismissed for want of service of a pre-court 'calling-up notice', with up to 15,000 historic cases potentially affected. News of the FSA's intervention was revealed in The Herald over the weekend.

Govan Law Centre's Jennifer Laughland, who defends mortgage repossessions across Ayrshire as part of a local partnership 'AHAP' service, said: “We welcome the FSA’s intervention on this important issue, particularly as we are now seeing repossession actions, which had been dismissed after last year’s Supreme Court ruling, being brought back to court".

“The clients whom we see facing homelessness through mortgage arrears are generally struggling to pay their mortgage and make ends meet. The last thing they need in these tough financial times is to be billed twice by their bank’s lawyers, through no fault of their own. The FSA’s action here will protect some of the most vulnerable homeowners in Scotland.”

GLC challenges excessive mortgage charges

Govan Law Centre (GLC) is raising a number of actions seeking repayment of excessive and unfair fees applied by lenders when homeowners fall into mortgage arrears.

The worst offenders are 'sub-prime' mortgage lenders who typically levy four types of monthly fees: ‘Unpaid Direct Debit Fee’ (£25), ‘Arrears Management Fee’ (£50), Late Payment Management Fee (£25), and ‘Litigation Management Fee’ (£115).

GLC believes these fees do not reflect the actual administrative cost to lenders, and if so, are contrary to legal rules made by the Financial Services Authority (FSA) under the Financial Services and Markets Act 2000. Separately, many of the charges are unfair or excessive to consumers in terms of FSA rules.

Several sub-prime lenders have already been fined by the FSA for failing to treat mortgage customers fairly. In October 2009, GMAC-RFC was fined £2.8m, while in December last year the Kensington Mortgage Company Ltd was fined £1.22m for the unfair treatment of its customers in arrears.

GLC's Principal Solicitor, Mike Dailly said: "Although some lenders have already been fined for excessive mortgage arrears charges, the reality is such charges have simply been added to customers' mortgage accounts. Lenders should voluntarily refund excessive charges, but they won't, which is why GLC hopes to establish a quick route to refunds for our clients".

Bank charges fight still alive: GLC guest comment on MSE

Bank charges reclaiming has largely fallen off the radar after the banks' 2009 Supreme Court victory. But GLC's Mike Dailly thinks the fight is still on. 

In a guest comment piece on MoneySavingExpert.com, Mike argues that last month's High Court defeat of banks on mis-selling payment protection insurance (PPI) may present the catalyst for change that consumers having been waiting for. That case clarified the precise status of the Financial Service Authority's (FSA) rules. 

Consumers may found upon the FSA's new banking rules to argue that overdraft charges are not 'fair' to the individual customer who has to pay them because their price is calculated to cross-subsidise 'free banking' for customers who remain in credit.  They can use them to seek financial redress.  Read Mike's article here.

GLC to launch series of financial services test cases

Govan Law Centre (GLC) will be launching a series of financial services test cases, commencing with a case seeking a refund of legal expenses in a Scottish mortgage repossession case where no calling-up notice was served prior to litigation.

Other cases (with UK wide applicability) will include court actions to recover charges for mortgage arrears management, litigation management and associated charges.

This is in addition to our current unfair UK bank charge litigation (which tests ss.140A and 140B of the Consumer Credit Act 1974 and regulation 5 of the UTCCR on non-price fairness grounds).

GLC would be interested to hear from anyone in Glasgow who has incurred a number of current account overdraft charges during 2010 and/or 2011 with a view to us seeking to recover these for free using new legal research; please contact 0141 440 2503 in strict confidence.

More details to follow in due course.

GLC supports Margo's proposal to cap interest rates in Scotland

Govan Law Centre (GLC) has offered to draft Margo MacDonald's proposed Interest Rate Cap Bill if she is re-elected. Ms MacDonald is reportedly delighted with GLC's support for her proposal to use Scots criminal law to set a cap on interest rates to protect low paid workers and vulnerable consumers in Scotland.

The proposal is in response to the growing prevalence of loans and credit at excessive rates of interest - often several hundred to several thousand percent - all at time when the banks' base interest rate is historically very low: currently 0.5%. The UK removed interest rate caps in 1974, however, consumer interest rates caps are common in Europe and many US states. Excessive interests rate are lawful in the UK.

GLC's Principal Solicitor, Mike Dailly said: "Two and half thousands year ago the Romans capped interest rates at 8.3%, rising to 12% some 355 years later. Usury laws have a long history around the world for good reason: it is unjust and immmoral to exploit people and trap them in a cycle of debt due to excessive interest".

"This is a highly complex area of law and practice - not least because unfair lending can occur with hidden charges and extras, as well as APR rates - but I believe GLC has the trackrecord and expertise in this field to support Margo MacDonald, and work with other civic groups in Scotland, to make this fantastic proposal a reality".